Observers play a crucial role in ensuring the quality of work by making random site visits and creating observations related to the work completed on milestones.

• Observations can be created using both the web application and the mobile application.

Observation Creation in the Web Application

Steps to Create an Observation:

1. Login to the Web Application:

• Use your credentials (email and password) to log in.

2. Navigate to the Observation Section:

• Select a Project.
• Go to the Left Menu and click on Observation.

3. Create a New Observation:

• Click on the Create Observation button.
• Fill in the following details:
  • Observation Name*
  • Observation Type*
  • Add Milestone*
  • Assign To
  • Start Date
  • End Date
  • Description
• Click on the Save button to create the observation.

Observation Details Page

The Observation Details Page displays all the observation information and includes the following features:

1. Attachments:

• Displays all attachments added during observation creation and while adding resolutions.

2. Activities:

• Displays all activities related to the observation.

3. Resolution:

• Displays resolutions added to the observation through the mobile application.

Observation Creation in the Mobile Application

Steps to Create an Observation:

1. Log in to the Mobile Application:

• Use your email and password to log in.

2. Navigate to Observation Creation:

• Go to the footer section.
• Click on the New Actions icon and select Log Observation.

3. Fill in Observation Details:

• Observation Name
• Observation Type
• Select a Project
• Select Milestone
• Select Priority
• Assign To
• Start Date
• Due Date
• Comments

3. Add Attachments:

• Attach files such as images or videos.

4. Save the Observation:

• Click on the Create button to save the observation.

Adding Resolution Comments

Once an observation is created, the milestone owner is notified via a push notification.

Steps to Add a Resolution Comment (Mobile Application):

1. Log in to the Mobile Application:

• Use your email and password.

2. Access the Observation Section:

• Go to the footer section and click on the Observations menu icon.
• Select the created observation by clicking on its name.

3. Add a Resolution Comment:

• In the Observation Details page, click on the Resolution Comments tab.
• Enter your comment.
• Attach any relevant files (e.g., images or documents).
• Click on the Send button to submit the resolution.