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Communication and Follow-Up Mechanisms
Even the best plans fail without consistent communication and follow-up.
Construction projects involve multiple teams, locations, and subcontractors — hence, a structured system is essential.
1. Communication Plan
Defines how information will be shared and tracked.

2. Reporting Tools
- Dashboards and Progress Charts – Visual overview of schedule, cost, and productivity.
- Meeting Minutes (MoM) – Document decisions and assign action items.
- Change Logs – Track and control variations.
- Follow-Up Registers – Ensure accountability for pending issues.
3. Communication Best Practices
- Keep communication structured but flexible.
- Use visual aids (charts, dashboards, BIM models).
- Encourage two-way updates — feedback loops are crucial.
- Record and archive all official communications digitally.
4. Follow-Up Mechanisms
- Weekly Coordination Meetings with clear action items.
- Daily Stand-Ups for short-term priorities (especially for site teams).
- Escalation Protocols for unresolved issues.
- Performance Reviews tied to milestones and KPIs.
“Follow-up is not micromanagement — it’s project discipline.”
Module Summary
- The WBS forms the foundation of planning and control.
- Work packages translate scope into measurable deliverables.
- A clear organizational structure enhances accountability and communication.
- Kickoff meetings align all stakeholders at the project’s start.
Effective communication and follow-up keep the project on course.